Answers before you reach out.

A nurse practitioner led practice that designs, implements, licenses, and operates behavioral health, care management, and care continuity programs for organizations. We also provide focused clinical evaluations for individuals and referring providers.

Ashley Lee, MSN, APRN, PMHNP-BC, a board certified Psychiatric Mental Health Nurse Practitioner with experience across managed care population health, crisis psychiatry, and care management. She serves on a national task force with the American Psychiatric Nurses Association.

Clinical services are available to individuals located in Louisiana and Texas at the time of their appointment. Organizational services, including program design, licensing, advisory, and training, are available beyond those states.

No. Our clinical services are defined, one time evaluations that end with a written report. If you need a prescriber for ongoing care, we will help you find one.

No. We do not provide crisis services or monitor messages after hours. In an emergency, call or text 988, call 911, or go to your nearest emergency department.

• GeneSight pharmacogenomic consultation
• Bariatric psychiatric evaluations
• Pre surgical psychiatric evaluations
• Comprehensive psychiatric evaluations
• Accommodation documentation for testing, academic, and workplace requests
• Medication review and second opinion

Complete the intake form and tell us which service you need. If an organization gave you forms or requirements, send those first so we can confirm we meet their standard before you spend anything.

Most are virtual. In person is available by request. Either way, you must be in Louisiana or Texas at your appointment.

A simple cheek swab showing how your genes may affect your response to psychiatric medications. Your consultation includes a pre test visit, test coordination, and a full results review with written guidance for any prescriber.

The laboratory bills you directly for the test, separately from our fee. Most patients pay $330 or less, and many Medicare Part B patients pay nothing.

No. Our fee covers a thorough evaluation and clinical opinion. Approval rests entirely with the testing organization, school, or employer.

Some boards require psychological testing performed by a psychologist. Send us their requirements before scheduling and we will tell you honestly whether we meet their standard, or point you to the right provider.

Most run 60 to 90 minutes. Reports are completed within 3 business days.

Submit online, or fax or email the face sheet with your referral order. Online is fastest.

• Fax: 504.433.7666
• Email: info@resolutehealthcare.org

• Patient face sheet with demographics, phone, and insurance
• Referral order from the referring provider
• Planned procedure and target date, when applicable
• Any payer or program specific documentation requirements
• Relevant records, if available

We contact the patient within one business day to schedule and handle payment. Your coordinator never chases anyone.

A signed report is returned within 3 business days by secure fax or encrypted email, formatted for your chart. If anything needs discussion, we call your team directly.

Yes. We can use your forms, follow your protocol, and set up a standing referral queue for your practice.

Health systems, senior living and assisted living, behavioral health organizations, medical practices, community health centers, schools and universities, faith based organizations, nonprofits, employers, and public health programs.

Design and implementation is custom. We build a program or workflow for your organization and support you through launch.

Licensing is standardized. You adopt an existing Resolute program with workbooks, guide, staff materials, training, and annual updates, and run it internally.

We provide chronic care management, behavioral health integration, transitional care, and navigation for eligible Medicare beneficiaries, billed to Medicare directly for residents who consent.

Your facility signs a simple access agreement and gains a clinical partner. Residents keep their own physicians.

Yes. We provide staffing, workflows, documentation, training, and reporting to practices that keep their own clinical and billing structure. Clinical oversight and advisory are available on a monthly retainer.

Licensing starts at $7,500 annually per site. Staff training starts at $3,500 per engagement. Design projects and advisory retainers are scoped after a discovery conversation.

Reach out and we will schedule a short discovery call. If we are not the right fit, we will tell you.

Resolute is enrolled with Medicare, and care management for eligible beneficiaries is billed to Medicare directly.

Individual evaluations are generally self pay. We provide an itemized superbill you may submit to your insurance.

Self pay services are due at the time of service. Organizational engagements and institutional orders are invoiced with standard terms.

That depends on your plan. We provide the documentation to submit a claim but cannot guarantee reimbursement. Letters and form completion are generally not covered.

Available on select services. Ask when you schedule.

Navigation workbooks and digital guides for patients, caregivers, and families, written by a board certified psychiatric nurse practitioner. Current titles cover caregiver support, maternal mental health, and bariatric preparation.

Yes. Bulk and institutional orders are invoiced directly with volume pricing. Public health programs, health systems, schools, and nonprofits order for patient and participant distribution.

Yes. White label editions, custom branded materials, and licensed versions for your own programs are all available.

Yes, for individual purchase through our site. Individual purchases are personal use only, so organizations should contact us about a distribution license.